Refund policy

Return & Refund Policy

At RENU Living, each order is carefully crafted to your specifications. Because our products are custom made, we are unable to accept returns or issue refunds for change of mind, incorrect selections, or customer preference. By placing an order, you confirm that you have reviewed and agreed to your chosen selections.

We stand by the quality of our products. If you receive an item that is faulty or defective, you are entitled to a remedy in the form of a full refund, credit note, or exchange, at your discretion. To arrange this, please contact our team within 14 days of receiving your order with proof of purchase and details of the fault.

Please note:

• Faulty items will be assessed before a resolution is provided.
• Returns must be initiated within 14 days of delivery.
• Products must be returned in their original condition and packaging where possible.

We are committed to ensuring your satisfaction and will work with you to resolve any issues relating to faulty goods.

For assistance, please contact us via the website form.

---

RENU Living
Your selections, crafted with care.